PAYMENTS

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Full payment is required, by credit card / debit card or paypal, before we process your order.
Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you provide in your online order form. You confirm that the credit or debit card that is being used for a purchase at our website is yours. If the issuer of your payment card for any reason refuses to or does not authorise payment to us, we will not be responsible for any delay or non-delivery.  We don't share your card details with any other company, and we don't keep your card information. 

 

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CLAIMS

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These terms do not affect your consumer rights.

Please check your goods and counted them at delivery. Problems or damage must be reported immediately along with your order receipt. In case of a claim please contact us within 48hrs of delivery by email at profjewellery@gmail.com

We can not issue refunds for damage caused by incorrect jewellery care, storage or wearing. 

In case of technical problems we advise we are not responsible for the compatibility of Our Website with your computer, mobile phone, electronic devices, software or data signal connection.

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Order Cancelation

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When your order is received we shall confirm by email your order details. Please note that this email is an acknowledgement of your order only and not an acceptance or confirmation of your order by G Spitaletti. The acceptance of your order will take place on dispatch of the products and we shall send you a shipping confirmation unless we have notified you that we cancelled your order. It is our right to cancel your order for whatever reason or problem at any time at our sole discretion.  Non acceptance of an order by us may occur but is not limited to, if the ordered product is unavailable, we are unable to obtain authorisation for your payment, if we identify an error in the pricing or product description, or if we consider the order to be fraudulent. We reserve the right to refuse service to anyone at any time. In case your contract will be cancelled, you will be notified by email and your payment will be refunded. We are not obliged to give any additional compensation for disappointment, moral damage whatsoever suffered.

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PRICES

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All orders are subject to acceptance by us, the availability of the products and will be invoiced with the prices set out in our system at the time of purchase. Prices may be changed from time to time. The prices are all listed and invoiced in Pounds Sterling. 
If you purchasing goods from outside the UK, The credit card charges and currency fluctuations may affect the amount billed.

Please get in touch with us by email (profjewellery@gmail.com)  if you wish to check the status of an order or to verify shipment before place the order. 
 

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LIABILITY

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Jackthepiperstore.com liability won't exceed the limits described by law. gspitaletti.com will not be liable for any kind of claims, losses or personal injuries of any kind arising from civil offences, negligence ore third party contracts.

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CANCELLING CONTRACT

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We inform it is our right to cancel the contract with you for whatever reason or problem. In case your contract will be cancelled we will inform you by email and your payment will be refunded.  We are nor obliged to give any additional compensation for disappointment, moral damage whatsoever suffered.

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OBSERVATIONS

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We may change and improve the terms and conditions from time to time, please make sure you check the terms regularly. It is your responsibility to be updated in this matter, if you don't agree please do not use the website. 

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WHOLESALES AND SALES REPRESENTATIVES

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Wholesales orders should be made exclusively via email profjewellery@gmail.com using proforma invoice and under specific terms and conditions. No word said or wrote by any salesperson representative on our behalf should be understood as an Extention or variation of these Terms. Saving for fraud or fraudulent misrepresentation, in these case, we have no liability for any kind of representation being not true, misleading or wrong.